KOSIM INTERNATIONAL

Privacy Policy

Last updated: 19 April 2026

Kosim International ("we", "us") respects your privacy. This policy describes what personal data we process when you use our website, for what purposes, and your rights under the EU General Data Protection Regulation (GDPR) and other applicable laws.

1. Data we process

Website: a NEXT_LOCALE cookie for language preference; local storage may store your cookie consent choice.

Contact form: name, email address, subject, and message — used only to respond to your inquiry.

If you accept analytics: we load Hotjar, which may set cookies or similar identifiers as described in Hotjar’s privacy documentation.

2. Purposes and legal bases (GDPR)

Essential cookies / functionality: to run the site and remember your language (legitimate interests and/or performance of a request).

Contact submissions: to reply to you (legitimate interests and/or steps at your request prior to a contract).

Hotjar / analytics: only if you choose “Accept analytics” (consent — Art. 6(1)(a) GDPR).

3. Retention

We keep contact messages for as long as needed to handle your request and any follow-up obligations, then delete or anonymise them in line with our policies and applicable law.

When you withdraw analytics consent, we stop loading analytics tools going forward.

4. Processors and transfers

Inquiries may be transmitted through our backend API; processors are bound by appropriate safeguards.

Hotjar may process data outside the EEA; please review Hotjar’s policy for international transfers and safeguards.

5. Your rights (GDPR)

If you are in the EEA/UK, you may have the right to access, rectify, erase, restrict processing, object, data portability, and withdraw consent where processing is consent-based.

You may lodge a complaint with a supervisory authority. To exercise your rights, contact us using the details on this website.

6. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration.

7. Contact

For privacy-related requests, please use the contact form or the contact details published on this site.